Privacy Policy

Offshore Intelligence Pty Ltd (t/a “My Offshore Team”) is committed to providing quality services to you and this policy outlines to you, our Clients and prospective Clients, our ongoing obligations to you in respect of how we manage your Personal Information.
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We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
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A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information and why do we collect it?

Personal Information is information relating to an individual which personally identifies an individual or makes the person’s identity reasonably apparent. Examples of Personal Information we collect include: names, addresses, email addresses, and phone numbers.
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This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website www.myoffshoreteam.com, from yours and your affiliates’ websites, from media and publications, from other publicly available sources and from 3 rd parties. We don’t guarantee website links or policy of authorised 3 rd parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to you in relation to these services, and for marketing our services to you. We may use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
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You may unsubscribe from our marketing lists at any time by contacting us in writing or following the instructions provided in the marketing material.
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When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Sensitive Information

Sensitive Information is defined in the Privacy Act to include information or opinion about such things as individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. While we don’t normally have any need to collect Sensitive Information from you, we will only do so, use or disclose:
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► For the primary purpose for which it was obtained
► For a secondary purpose that is directly related to the primary purpose
► With your consent, or where required or authorised by law.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Third Parties

Where reasonable and practical to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. Third parties include Social Media platforms and paid subscription marketing and contacts list providers. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Cookies and Website Browsing

We do not require that visitors to our site provide us with Personal Information and you may visit our site anonymously. In this case, we do not collect Personal Information when you visit our site unless you choose to provide it to us through the “Contact Us” form.
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We only collect information from our website to give us analytics about website traffic and how our website is being used. There is no Personal Information collected within this information.When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Disclosure of Personal Information

Your personal Information may be disclosed in a number of circumstances including the following:
► Our affiliated companies in Australia;
► Our affiliated companies in the USA;
► Our affiliated company in the Philippines and its employees who support and deliver our
services to you;
►  Third Parties where you consent to the use or disclosure; and
►  Where required by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
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However, most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal Information, please contact us in writing. In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your personal Information is accurate, complete and up-to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practical so we can update our records and ensure we can continue to provide quality services to you.However, most Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. A copy of the APPs may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

Policy Updates

This policy may change from time to time and is available on our website.

Raising a Concern or Complaint

If you have any concerns about the use of your personal information please contact us at:
enquiries@myoffshoreteam.com or on 1300 938 085.
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We will generally ask for your concern or complaint to be put in writing and we will endeavour to provide a reply within 30 days.